As a manager or leader, do you have the answers for all the problems at work? Let’s face it.
Facilitation is a set of unique knowledge and skills that can be systematically acquired, practiced, and polished.
This 3-day training program will equip you with the necessary knowledge and handson practice opportunities to become a qualified workplace facilitator. You will gain all the foundational knowledge and learn by practicing. This is not a sit-down, lecture style program throughout the program. When you get back to work, you will be ready to start facilitating effectively.
OBJECTIVES
By the end of the program, you will be able to:
1. Understand the role of a facilitator and the key responsibilities, attributes, and mindset required for effective facilitation.
2. Develop and practice essential communication skills as a workplace facilitator.
3. Learn techniques for creating a positive environment, establishing trust, managing group dynamics, and promoting inclusivity.
4. Acquire the knowledge and skills to design facilitation sessions, including setting objectives, selecting appropriate activities, and creating agendas.
5. Explore and apply effective facilitation techniques and tools, with a focus on problem-solving, consensus building, and promoting learning for individuals and groups.
6. Develop supplementary facilitation skills including facilitating team collaboration, managing conflicts, adapting facilitation to virtual settings, and practicing facilitation through simulated scenarios.
WHAT YOU GET
By attending this program, you will receive:
1. 3 days of professional training
2. Detailed workbook and manual
3. Sample facilitation outlines
4. A deck of proprietary Facilitator Cards
5. Workplace Facilitator’s gift pack
6. Three 30-minutes individual coaching session with your trainer
Target Audience
• Managers
• Team Leaders and Supervisors
• Change Leaders
• Project Leaders
• Trainers
• HR, OD, L&D professionals
Content Overview
Day 1 – Foundations of Facilitation
• Introduction and overview
• R&R: Understand the key responsibilities, attributes and mindset of an effective facilitator, and how they differ from those of managers and trainers.
• Process design: How to plan a facilitation session, determine objectives, select appropriate activities and create agendas.
• Create a positive facilitation environment, establish trust and promote inclusivity.
• Communication skills: Discuss and practice 4 key communication skills for a facilitator.
Day 2 – Facilitate to Meet Objectives
• Examine and practice four effective facilitation tools.
• Introduce the “Big 3” of facilitation objectives: Problem-solving, Consensus Building, Learning.
• Facilitate Problem-solving: Learn how to guide the groups through structured problem solving techniques.
• Facilitate Consensus Building: Explore the skills and tools to reach group decisions and build consensus.
• Facilitate Learning: Experience and learn how to cultivate learning in individuals and groups through facilitation.
Day 3 – Supplementary Facilitation Skills and Application
• Facilitate team building and collaboration: Discuss frameworks and tools to foster team cohesion and enhance collaboration.
• Deal with difficult situations and conflicts during facilitation.
• Virtual facilitation: Address the unique challenges and strategies for facilitating virtual sessions effectively.
• Facilitation practices and feedback.
• Wrap-up and assessment requirement.
Certificate
Those who completed the program and met the assessment requirements will receive the “Certified Workplace Facilitator” designation issued by the Living Giving Enterprises, LLC.
A certificate will also be issued by the Hong Kong Productivity Council to participants with full attendance of training and completion of assessment.
Trainers
Brian Tang is a talent development professional wearing multiple hats. He received his “Journey of Facilitation and Collaboration” and the advanced “Journey Beyond” training from the Living Giving Enterprises in the US. He is a certified facilitator and licensed trainer of the LEGO® SERIOUS PLAY® Method, and a certified facilitator of Six Bricks and Play & Learn methods. He was the first person in the world to train LEGO® SERIOUS PLAY® method facilitators in Chinese, covering Mainland China, Hong Kong SAR and Macau SAR.
Brian has over 10 years of experience in talent development and training specialising in adult learning, vocational learning, blended learning and LEGO® SERIOUS PLAY® method. He is now focusing his effort in promoting “facilitative learning” in the Greater Bay Area. He believes that to tackle the ever-changing business landscape and unprecedented challenges, one must tap into the collective intelligence of the team, and facilitation is a key skill that any manager should possess.
Date and time
26 -27 July & 2 August 2025 (09:00 – 17:30)
Venue
HKPC Building, 78Tat Chee Avenue, Kowloon
Medium
Delivered in Cantonese, and materials printed in English.
Course fee
HKD 9,550 / HKD 8,550*
*Group enrolment of 2 people or above;
OR Enrolment on or before 11 July 2025